Virtual Ticket Purchasing Terms and Conditions

Jameson Distillery Bow St. and Jameson Distillery Midleton

Terms and Conditions for Virtual Experiences

These are the terms and conditions on which Jameson Distillery sells virtual experiences to our customers.

Age Requirement
All participants must be of legal drinking age 18+. The Brand Ambassador reserves the right to remove participants from the class if he/she feels that they are under the legal drinking age.

Payment of the experience is completed securely through
The price for virtual experience is set out when booking online. All sums payable under this agreement will be made in euro and are inclusive of any value added tax.

Virtual Kits
Virtual kits are only provided for consumers who are residents of the Republic of Ireland only.
It is the participants responsibility to track their kit via the DHL link provided once the kit has been sent. Jameson distillery accept no responsibility if incorrect details have been provided for delivery.
For consumers booking 2+ spaces the kits will be delivered to one address only which was given at point of purchase.
In the event where stock is unavailable, Jameson Distillery reserve the right to send a suitable alternative.

House Keeping

Advance Booking: It is advisable that groups book a minimum of two weeks in advance by emailing us on to secure your booking time and date.

Late Arrivals: Groups Must Login 5 minutes before their start time before the virtual event takes place. If the participants do not arrive on time the class will commence. We cannot be held responsible for any dispute or issue arising from the late arrival of the participants to the virtual experience.

Cancellation Policy: Once goods have been shipped there will be no possibility of a refund. Jameson Distillery can try to facilitate an alternative date/time for the consumer to attend the virtual class. Email

No-Shows: If a group is unable to make their booking and fails to make contact with us over the phone or by email this will be considered a no-show and no refund will be made. We will not make arrangements to host the group at a later time.

Securing Reservations: Full payment is required to secure all bookings. No booking is confirmed until the payment is made. Payment can be made by contacting our sales team between 9.30am and 6pm Monday to Friday by email to

Right of Admission Reserved: Only the Jameson Brand Ambassador can admit participants to the session. They reserve the right to eject any person that they deem unsuitable or abusive from the virtual platform if they believe they are intoxicated, behaving inappropriately or believe they are not of legal drinking age.

Responsible Drinking: Jameson Distillery will always encourage responsible drinking and is not responsible for any excessive alcohol consumed before, during or after the virtual event.

Preparation: Jameson Distillery take no responsibility for goods that participants have been requested to bring to class of their own accord. Participants must familiarise themselves with the preparatory emails and shopping list etc. from their confirmation email.

Internet/Wi-Fi: Jameson Distillery cannot accept responsibility for difficulties with internet/ Wi-Fi connections or incompatible devices.

Zoom Platform: Virtual classes will be held via Zoom platform. Participants are also subject to Zoom Terms and Conditions along with Jameson Whiskey’s Terms and Conditions.

 Recording of virtual classes is strictly forbidden.