Frequently Asked Questions
Whatever the question on Jameson Connects, you are probably not the first to ask so check out the most popular questions below.
What is Jameson Connects? And how does it work?
It’s the place where you can find all the freshest content, competitions and experiences brought to you by Jameson. Not just that, it’s updated regularly to keep you coming back for more.
Tap & Connect and leave the rest to us.
If I gift a connected bottle to someone not living in Ireland can they get their hands on the Jameson Connects experiences and offerings?
Just like our distillery, this programme is only local to Ireland, for now. But you never know what the future holds.
Can I connect with a Jameson bottle in a bar if I’ve bought a Jameson drink?
There are some things we don’t like to mess with, like our liquid. That’s why, we’ve left the tech to the bottle. But keep an eye out on upcoming campaigns that will tell you more about Jameson Connects and how to get more from your bottle.
Do I need to buy a bottle in a supermarket or off-license to register for Jameson Connects?
The best way to experience Jameson Connects is to buy a bottle in a supermarket or off-license. All you have to do is Tap & Connect to enjoy exclusive Jameson content.
Do I have to buy my bottle from a specific retailer?
The good news is that every bottle of Jameson you find on a shelf in any retailer will be connected – they’re all in on it.
Techie Questions (some useful info to drop into a conversation over a drink):
What is NFC?
It’s a bit of a mouthful. It stands for Near Field Communication. It’s a clever piece of new tech that allows your phone to digitally interact with something in close proximity, providing a wireless connection between your device and another.
If I don’t have an NFC enabled phone can I still be part of Jameson Connects?
Hell yeah, we’re an open circle. You can still be part of Jameson Connects. We have even made it simpler to join by adding a QR code too. So, if you can’t access via NFC we have you covered.
How does NFC work?
Ok, we’ve done our best to distill it down. The NFC tech essentially creates a link (short-range network if you want to use the correct jargon) to exchange data (using electromagnetic radio fields). This needs at least one transmitting device and another to pick up the signal. In our case, our NFC enabled bottle is the transmitter and your phone is receiving the signal. Remember, you’ll need to unlock your phone to initiate the NFC technology.
Does NFC transmit any data from my phone to the NFC on a Jameson Bottle?
Don’t worry, NFC technology only sends data to your phone that enables Jameson Connects to work. The Jameson Connects programme via NFC does not however retrieve any data directly from your phone, other than your registration info – but this is via the website that you are directed to.
What phones have NFC we hear you ask?
Here’s a general list but best to check with your provider to see if your phone provider is NFC compatible:
- Recent Android phones (2017 or later) are NFC compatible (e.g. for Samsung, S6 and later). Make sure the NFC technology is switched on.
- iPhone XS and later are NFC compatible.
- iPhone 7 up to iPhone X with iOS 11 and later can read NFC tags, a 3rd party app must be used (search for NFC reader in the App Store).
Do I have to download an APP to enable NFC to work?
The long and the short of it is if your phone is not compatible with NFC then unfortunately you will need to download an NFC Reader app through your App store. But once you’re on WIFI this shouldn’t take too long to sort.
Do I have to turn on NFC on my phone?
Yes, this is key to get in, or rather get connected. Just make sure your NFC functionality is turned on, or if you’re using an NFC reader, just check your App is open so it can receive the transmission. Here’s a handy guide on how to turn on your NFC on your Android phones:
- Open settings
- Click Connected devices
- If you don’t see his option, find a similar one, like ‘wireless & networks’ ‘Connections’ or ‘NFC’ you might need to click More to see other settings
- Turn on NFC
- If you don’t find this option, find a similar one, like ‘NFC and payment’
Note: these steps can differ depending on your device and Android version, if they don’t work, visit your device manufacturer’s help centre for more info
Does the phone cover impact the ability to transmit and receive NFC?
Yes unfortunately, it can sometimes impact the ability to read NFC, if it’s too thick or in metal case for example. It will depend on the phone cover type.
Do I need to tap a new bottle cap every time I get a prompt to redeem an offer?
Not all offers require a tap, but for certain offers you will be prompted to ‘tap again’. This can be tapping the same bottle or a new one.
Why do you need to capture my personal data?
Can I unsubscribe from communications?
Of course. You’re not tied into anything. Like a night out, you’re free to come and go whenever you choose using the ‘Unsubscribe’ button located on all Email communications and SMS.
My NFC enabled Jameson bottle is not working. What should I do?
We have made it even simpler to connect. So if your tap isn’t working, you can check back on ‘How to tap’ and the details around having NFC installed/ turned on depending on your phone provider. Or use our QR code located on back label. Check out the How to Scan a QR code details below. If you’ve tried all of this and it’s still not working for you, then fill out the ‘Contact Form’ on our website and someone from the Jameson Connects team will get back to you.
How do I scan a QR Code on my iPhone?
All you need to do is open your Camera app and point your phone at the QR code. Make sure the code is inside the box on your screen then tap the pop-up notification, which will bring you to the linked page. Simple! If you don’t see a pop-up, head into your Settings, click Camera, and make sure the slider next to Scan QR Codes is switched on and green.
How do I scan a QR Code on my Android?
Most Android phones running Android 9 or above will scan a QR code the exact same way as above – just open your Camera app and point it at the code. However, if yours doesn’t do this, simply head to the App Store and download an app like Google Lens, which will scan the code for you.
A question of what’s on offer:
How will I know when there is a new offer available to be redeemed?
We’ll let you know through whatever preferred means of communication you selected – via text or email.
Am I able to share my offer with my friends?
We’re all about sharing. So yes, please use the ‘share’ button on the page to tell your friends about Jameson Connects. It’s worth mentioning though that they must register in order to avail of the same offers.
Do I have to buy numerous bottles of Jameson to be part of the programme and avail of the offers?
It is not necessary to purchase a bottle in order to register for Jameson Connects.
We want you to enjoy Jameson responsibly. You can find out more about the HSE low risk drinking guidelines at www.drinkaware.ie.