Frequently Asked Questions

Whatever the question, you are probably not the first to ask so check out the most popular questions below.

Jameson Connects
FAQs for Jameson Connected Bottle can be found here.

Jameson Distillery Tours

How can I book my visit to Jameson Distillery?
You can book all experiences available in Jameson Distillery Bow St. & Jameson Distillery Midleton at jamesonwhiskey.com to secure your place.
Tip: From one friend to another, we advise you to book early to avoid disappointment.

Can I book with you over the phone?
Our team are always happy to chat, however we don’t take reservations over the phone, so please book online at jamesonwhiskey.com or pop in and we will place you on the next available tour.
Tip: The expected wait time can vary depending on availability, but luckily we have a great bar team to keep you entertained.

What time is your last tour?
Our distillery times (just like some of our cocktails) vary with the season. Check out opening hours for Jameson Distillery Bow St. and for Jameson Distillery Midleton.
Tip: Our opening hours and our last tour times differ, and since we don’t want you to miss out, remember, if our closing time says 7pm, chances are our last tour is at 6pm.

How will I receive my tickets when booking online?
Keep your booking details close to help our friends check you in at reception. On arrival, simply show our team the confirmation email you received with your and we'll print your tickets out for you.

I have a large group booking, how do I book this?
If you wish to make a large group booking (15+ people) you can email or call us at:
Jameson Distillery Bow St.- bowst@jamesonwhiskey.com / +353-1-8072355
Jameson Distillery Midleton – midleton@jamesonwhiskey.com / +353-21-4613594
Our Reservations Teams are available Monday – Saturday; 9am – 5pm in Dublin (Jameson Distillery Bow St.) & Monday – Friday; 9am – 5pm in Cork (Jameson Distillery Midleton).

Is there a discounted rate for larger groups?
For the Bow St. Experience in Dublin (Jameson Distillery Bow St.) and the Jameson Experience tour in Cork (Jameson Distillery Midleton) - we have a discounted rate of €18 per adult for 15 or more adults. We also provide a family rate (2 adults and up to 4 children under 18 years old) for just €55.

I have a voucher, how can I book in with you?
We welcome vouchers from our partners; Get Your Guide, Dublin Pass, Tiqets and TripAdvisor at Jameson Distillery Bow St.. Your voucher means you’ll be able to join the next available Bow St. Experience that day upon your arrival. Simply present your voucher at reception and the team will give you your tickets for an allocated time.
Note: We cannot accept reservations with these vouchers, so to avoid a wait, our advice is to arrive as early as possible on the day, to secure your space.

I have a Jameson Distillery Gift Card – can I use this online to book my experience?
In order to book an experience with a gift card, our reservations team will be able to assist. Please contact our team on:
Jameson Distillery Bow St.- bowst@jamesonwhiskey.com / +353-1-8072355
Jameson Distillery Midleton – midleton@jamesonwhiskey.com / +353-21-4613594

How can I change the dates and/or time of my Jameson tour?
Don’t worry, we know how plans can change and we’ll do what we can so you don’t miss out. If you need to change the time or date of your tour, please contact our reservations team at:
Jameson Distillery Bow St.- bowst@jamesonwhiskey.com / +353-1-8072355
Jameson Distillery Midleton – midleton@jamesonwhiskey.com / +353-21-4613594
Tip: As the World’s Leading Distillery Tour, we can be busy. So please let our team know if there are changes to your booking as early as you can to avoid disappointment.

I don’t have a ticket, can I visit the bar & shop?
Our whiskey is made to be shared. That’s why you don’t need a ticket to pop into our bar or shop. If you’re thinking of dropping by check out our opening times for Jameson Distillery Bow St. and for Jameson Distillery Midleton.

How do I get to the Jameson Distillery?
Find your way to Jameson Distillery Bow St. or Jameson Distillery Midleton by clicking on these links.

Is there parking at the Jameson Distillery?
Car parking wouldn’t have been too popular in 1780 Dublin, when we first opened our doors to Jameson Distillery Bow St., but thankfully there are plenty of car parks nearby today. The nearest car park is on Queens Street/Smithfield Square. Fortunately, Midleton Distillery Co. Cork has ample car and coach parking on the grounds.

Jameson Distillery Bow St. Tours

How often do your tours run?
Don’t worry, our tours happen a lot quicker than the time it takes to make our whiskey. In fact, the Bow St. Experience starts approximately every 15 minutes and as we hold the title for the World’s Leading Distillery Tour, it can get quite busy so it’s best to arrive early or book online at jamesonwhiskey.com. You’ll also find the times of all other experiences available here too.

How long are the tours?
Our experiences differ in length. The Bow St. Experience is 40 minutes, the Secret Whiskey Tasting is 40 minutes, the Whiskey Blending Class is 90 minutes, the Cocktail Making Class is 60 minutes and finally, the Cask Draw Experience is 20 minutes. Time well spent with friends old and new.

Should I pre-book my experience online?
Pre-booking is advised, especially for our Cocktail Making class, Whiskey Blending class, Cask Draw Experience and Secret Whiskey Tasting experience as they are space limited. Our flagship, the Bow St. Experience offers additional availability, so if you arrive without a booking, our aim will be to get you placed onto the next available tour (where possible), they start approximately every 15 minutes. However, to guarantee a specific time slot, please book online ahead of time.

Are kids allowed on Jameson Distillery Bow St. experiences?
In the spirit of inclusivity, anyone under 18 can take part in our flagship Bow St. Experience and learn about our story and process, but when it comes to our whiskey tasting, the kids will have to take a rain check. A soft drink will be provided for their enjoyment instead. Unfortunately, we can’t allow anyone under 18 on the Secret Whiskey Tasting, the Cocktail Making class, the Whiskey Blending class or the Cask Draw Experience. Luckily, patience is a virtue (and trust us great things can happen over time), so be sure to come back to us a few years down the line to enjoy one of these experiences.

Is Jameson Distillery Bow St. wheelchair accessible?
Our distillery is inclusive and accessible to all. In fact, all our experiences are wheelchair friendly. If you have any questions or if you’d like to make a booking please email our reservations team at bowst@jamesonwhiskey.com.

The brand, the bottle, the liquid and where to shop

Where can I buy Jameson bottles and merchandise?
We wanted to make it as easy as possible for you. You can visit our online store to buy our Jameson products and we’ll look after the rest.
(Disclaimer: If you’re ordering to the US, we can only send you merchandise but here’s a list of locations in your Neighbourhoord where you can find our whiskeys.)

Where can I get a personalised gift?
Personalised Jameson bottles and personalised hip flasks can only be purchased at our distilleries, Jameson Distillery Bow St., Dublin and Jameson Distillery Midleton, Cork or from our online shop.

I've discovered an old Jameson bottle and I'm wondering can you provide me with as much information as possible around the bottle.
You can learn more about the history of Jameson bottles by contacting us on info@jamesonwhiskey.com.

What are the ingredients used to make Jameson Irish whiskey?

John Jameson established our way of making whiskey in 1780 and we've been proudly sticking to it ever since. It might not be the easiest way, but insisting on the finest ingredients (unmalted and malted barley), triple distillation, and aging our whiskey in seasoned oak barrels has been the secret behind our signature smoothness.

Didn't find it? Well please do get in touch.

%contact_us_form% Whatever the question, you are probably not the first to ask so check out the most popular questions below.

Jameson Connects
FAQs for Jameson Connected Bottle can be found here.

Jameson Distillery Tours

How can I book my visit to Jameson Distillery?
You can book all experiences available in Jameson Distillery Bow St. & Jameson Distillery Midleton at jamesonwhiskey.com to secure your place.
Tip: From one friend to another, we advise you to book early to avoid disappointment.

Can I book with you over the phone?
Our team are always happy to chat, however we don’t take reservations over the phone, so please book online at jamesonwhiskey.com or pop in and we will place you on the next available tour.
Tip: The expected wait time can vary depending on availability, but luckily we have a great bar team to keep you entertained.

What time is your last tour?
Our distillery times (just like some of our cocktails) vary with the season. Check out opening hours for Jameson Distillery Bow St. and for Jameson Distillery Midleton.
Tip: Our opening hours and our last tour times differ, and since we don’t want you to miss out, remember, if our closing time says 7pm, chances are our last tour is at 6pm.

How will I receive my tickets when booking online?
Keep your booking details close to help our friends check you in at reception. On arrival, simply show our team the confirmation email you received with your and we'll print your tickets out for you.

I have a large group booking, how do I book this?
If you wish to make a large group booking (15+ people) you can email or call us at:
Jameson Distillery Bow St.- bowst@jamesonwhiskey.com / +353-1-8072355
Jameson Distillery Midleton – midleton@jamesonwhiskey.com / +353-21-4613594
Our Reservations Teams are available Monday – Saturday; 9am – 5pm in Dublin (Jameson Distillery Bow St.) & Monday – Friday; 9am – 5pm in Cork (Jameson Distillery Midleton).

Is there a discounted rate for larger groups?
For the Bow St. Experience in Dublin (Jameson Distillery Bow St.) and the Jameson Experience tour in Cork (Jameson Distillery Midleton) - we have a discounted rate of €18 per adult for 15 or more adults. We also provide a family rate (2 adults and up to 4 children under 18 years old) for just €55.

I have a voucher, how can I book in with you?
We welcome vouchers from our partners; Get Your Guide, Dublin Pass, Tiqets and TripAdvisor at Jameson Distillery Bow St.. Your voucher means you’ll be able to join the next available Bow St. Experience that day upon your arrival. Simply present your voucher at reception and the team will give you your tickets for an allocated time.
Note: We cannot accept reservations with these vouchers, so to avoid a wait, our advice is to arrive as early as possible on the day, to secure your space.

I have a Jameson Distillery Gift Card – can I use this online to book my experience?
In order to book an experience with a gift card, our reservations team will be able to assist. Please contact our team on:
Jameson Distillery Bow St.- bowst@jamesonwhiskey.com / +353-1-8072355
Jameson Distillery Midleton – midleton@jamesonwhiskey.com / +353-21-4613594

How can I change the dates and/or time of my Jameson tour?
Don’t worry, we know how plans can change and we’ll do what we can so you don’t miss out. If you need to change the time or date of your tour, please contact our reservations team at:
Jameson Distillery Bow St.- bowst@jamesonwhiskey.com / +353-1-8072355
Jameson Distillery Midleton – midleton@jamesonwhiskey.com / +353-21-4613594
Tip: As the World’s Leading Distillery Tour, we can be busy. So please let our team know if there are changes to your booking as early as you can to avoid disappointment.

I don’t have a ticket, can I visit the bar & shop?
Our whiskey is made to be shared. That’s why you don’t need a ticket to pop into our bar or shop. If you’re thinking of dropping by check out our opening times for Jameson Distillery Bow St. and for Jameson Distillery Midleton.

How do I get to the Jameson Distillery?
Find your way to Jameson Distillery Bow St. or Jameson Distillery Midleton by clicking on these links.

Is there parking at the Jameson Distillery?
Car parking wouldn’t have been too popular in 1780 Dublin, when we first opened our doors to Jameson Distillery Bow St., but thankfully there are plenty of car parks nearby today. The nearest car park is on Queens Street/Smithfield Square. Fortunately, Midleton Distillery Co. Cork has ample car and coach parking on the grounds.

Jameson Distillery Bow St. Tours

How often do your tours run?
Don’t worry, our tours happen a lot quicker than the time it takes to make our whiskey. In fact, the Bow St. Experience starts approximately every 15 minutes and as we hold the title for the World’s Leading Distillery Tour, it can get quite busy so it’s best to arrive early or book online at jamesonwhiskey.com. You’ll also find the times of all other experiences available here too.

How long are the tours?
Our experiences differ in length. The Bow St. Experience is 40 minutes, the Secret Whiskey Tasting is 40 minutes, the Whiskey Blending Class is 90 minutes, the Cocktail Making Class is 60 minutes and finally, the Cask Draw Experience is 20 minutes. Time well spent with friends old and new.

Should I pre-book my experience online?
Pre-booking is advised, especially for our Cocktail Making class, Whiskey Blending class, Cask Draw Experience and Secret Whiskey Tasting experience as they are space limited. Our flagship, the Bow St. Experience offers additional availability, so if you arrive without a booking, our aim will be to get you placed onto the next available tour (where possible), they start approximately every 15 minutes. However, to guarantee a specific time slot, please book online ahead of time.

Are kids allowed on Jameson Distillery Bow St. experiences?
In the spirit of inclusivity, anyone under 18 can take part in our flagship Bow St. Experience and learn about our story and process, but when it comes to our whiskey tasting, the kids will have to take a rain check. A soft drink will be provided for their enjoyment instead. Unfortunately, we can’t allow anyone under 18 on the Secret Whiskey Tasting, the Cocktail Making class, the Whiskey Blending class or the Cask Draw Experience. Luckily, patience is a virtue (and trust us great things can happen over time), so be sure to come back to us a few years down the line to enjoy one of these experiences.

Is Jameson Distillery Bow St. wheelchair accessible?
Our distillery is inclusive and accessible to all. In fact, all our experiences are wheelchair friendly. If you have any questions or if you’d like to make a booking please email our reservations team at bowst@jamesonwhiskey.com.

The brand, the bottle, the liquid and where to shop

Where can I buy Jameson bottles and merchandise?
We wanted to make it as easy as possible for you. You can visit our online store to buy our Jameson products and we’ll look after the rest.
(Disclaimer: If you’re ordering to the US, we can only send you merchandise but here’s a list of locations in your Neighbourhoord where you can find our whiskeys.)

Where can I get a personalised gift?
Personalised Jameson bottles and personalised hip flasks can only be purchased at our distilleries, Jameson Distillery Bow St., Dublin and Jameson Distillery Midleton, Cork or from our online shop.

I've discovered an old Jameson bottle and I'm wondering can you provide me with as much information as possible around the bottle.
You can learn more about the history of Jameson bottles by contacting us on info@jamesonwhiskey.com.

What are the ingredients used to make Jameson Irish whiskey?

John Jameson established our way of making whiskey in 1780 and we've been proudly sticking to it ever since. It might not be the easiest way, but insisting on the finest ingredients (unmalted and malted barley), triple distillation, and aging our whiskey in seasoned oak barrels has been the secret behind our signature smoothness.

Didn't find it? Well please do get in touch.